Explorer

• What is Through Life Management?
• Is Through Life Management Mandatory?
• How TLM relates to TLCM?
• What is a Through Life Management Plan?
• Framework for a TLMP
  • Section 1 - Mission and Objectives
  •     Section 1 - Further Advice
  • Section 2 - Stakeholders
  •     Section 2 - Further Advice
  • Section 3 - Strategies
  •     Section 3 - Further Advice
  • Section 4 - Plans and Processes
  •     Section 4 - Further Advice
  • Section 5 - Resources
  •     Section 5 - Further Advice
  • Section 6 - Evaluation of Success
  •     Section 6 - Further Advice
• Producing the TLMP – Process Overview
• Who Should use a TLMP
• The TLMP across an Acquisition Lifecycle
  • The TLMP in the Concept Phase
  • The TLMP in the Assessment Phase
  • The TLMP in the Demonstration and Manufacture Phase
  • The TLMP in the In-Service Phase
  • The TLMP in the Disposal Phase
• The TLMP and Other Acquisition Processes
• Measuring TLM Maturity
• Applying the TLMP Process
  • System and Platform TLMPs
  • TLMPs for In-Service Projects
  • TLMPs in Cluster IPTs
  • TLMPs for Small Projects
    • TLMP Templates for small projects
  • TLM Support Tools
  • Electronic and Web-based TLMPs
• TLM Frequently Asked Questions
  • TLM General
  • Producing a TLMP
  • Stakeholder Issues
  • Costing the TLMP
• TLM Common Terms
• Contacts

Content

Through Life Management (TLM) FAQs - Stakeholder Issues

Who is the true ‘owner’ of the Through Life Management Plan, is it the IPTL, Sponsor, or User?

The TLMP is managed on a day to day basis by the IPT, however the DEC (as the Single Point of Accountability for new military capability) is the owner of the plan at least until the capability is accepted into service. From this point the User will take lead responsibility for the project and potentially could become the owner, subject to agreement.

The TLMP should be viewed as the IPT’s response to the tasking placed upon them by the DEC in the Customer Supplier Agreement or Joint Business Agreement. It is the articulation of how the IPT and other stakeholders will deliver, Through Life, the Equipment Capability to meet the objective set by the lead Customer. For this reason, it is a process that the IPT must own and lead on.

Who should have visibility of the TLMP?

Ideally, all the organisations that you have identified in your Stakeholder map in Section 2 of the TLMP should have visibility of the TLMP and be given opportunity to comment on it, both during the initial drafting and on a regular basis thereafter.

Obviously, some stakeholders will have far more of an interest in the TLMP than others, and some may be interested in just a few aspects of it.

If your TLMP is very large and contains many hyperlinks or Annexes, then for stakeholder distribution it may be more practical to send just the core TLMP text or an Executive Summary. However the TLMP should contain clear references to who the reader should contact to obtain the supporting documents if they wish to see them.

Who should sign off the TLMP?

The content of the TLMP needs to be endorsed by customers and possibly other key stakeholders as being fit for purpose and up to date.

However, it is unlikely (except in the case of smaller projects) that endorsement of the full TLMP would be practical. Instead it is essential that the regular review and endorsement of key content, by identified customer/stakeholders, is planned early in the project, in compliance with the TLM Standard.

Other stakeholders should also be given regular visibility of the TLMP and opportunities to comment on, contribute to, and agree content.

Should Industry see our TLMP and contribute to it?

Ideally, yes, the TLMP should be exposed to Industry wherever this is feasible and appropriate.

The aim should be to give them a better understanding of the long term planning for the project and to promote their early participation in trade-offs between time, performance and whole life costs; this is a key objective of Smart Acquisition.

There may well be sensitive information in the TLMP that needs to be removed for distribution to Industry; if so then the best approach is to place it in Annexes to the TLMP.

I am having problems getting my stakeholders involved in my TLMP. What can I do to get them on board?

Stakeholder engagement is the single most critical success factor in Through Life Management. Here is some practical advice on how to achieve it:

• Bring in your stakeholders in the early stages of drafting the TLMP. This will ensure that the TLMP addresses stakeholder issues right from the start. If stakeholders are helping to shape the TLMP then they are more likely to stay engaged with it later.
• Arranging a dedicated meeting or workshop with stakeholders can be an effective ‘quick hit’ to develop the TLMP and unlock stakeholder issues. The TLPM team can advise you on how to run a TLMP workshop and can offer independent facilitation.
• Build the TLMP into your project review process with Customers and other stakeholders, and do this from IPTL level downwards. To begin with, this can be something as simple as adding a standing agenda item at the end of all project review meetings to assess the impact of the meeting decisions on the TLMP.

Is the TLMP a ‘contractual’ document?

No, that would not be practical.

However the TLMP should reflect the key milestones and deliverables that the IPT and Customer sign up to in the CSA/JBA. Likewise, it is not contractual with Industry or other stakeholders, but will reflect (and drive) agreements made in contracts and other business agreements.

It should also recognise the need for IPTs to be more interoperable with Industry’s plans and processes.

Change History

Change History