MOD Crest
AOF Support Solutions Envelope

Policy, information and guidance on the Support Solution aspects of UK MOD Defence Acquisition

version 5.12.0 - August 2010

Content

Key Support Area 2 (KSA 2) – Introduction: Supportability Engineering

Responsibility

DES JSC TLS-Pol-PC is the Key Support Area (KSA) Owner’s representative and hence responsible for defining the scope and depth of the content of this KSA.

KSA 2 describes the Supportability Engineering (SE) policy and process support solution constraints that apply to all equipment and Information System (IS) enabled projects.

The TLS Support Improvement TeamExternal link to Ministry of Defence Intranet content

  • Are the focal point to assist project teams to tailor KSA 2 GPs.
  • Identify and resolve KSA 2 non-compliance issues and quantify risk to sustainable support solutions.
  • Represent KSA 2 at Project Stakeholder and SSE Excursion meetings.
  • Provide KSA 2 input into TLS Support Solution Reports.

Context

Supportability Engineering is a through-life, project management discipline that applies Integrated Logistic Support (ILS) methodology to enable the design of optimised support solutions which take account of a defined range of support considerations and constraints.

ILS within the systems engineering approach achieves designed in, and thereby manufactured, long term supportability.

Governing Policies

Each KSA contains a number of support area topics called Governing Policies (GPs). These GPs identify specific, required MOD policy with which, unless specifically tailored out, a project team’s proposed support solution must comply.

Each GP consists of the following sections:

  • Scope – The requirement for the policy, including the benefits it brings to the MOD and project teams.
  • Applicability – A single paragraph outlining which types of project the GP will apply to.
  • Underpinning Policy – The title of the documents that underpin the compliance tests within the GP.
  • Compliance Tool – Evidence Requirements - Evidence requirements (that must stem directly from the underlying policy document) are contained within the SSE Compliance Tool and must be measurable, consistent and objective.
  • Supporting Information – Hyperlinks to relevant references and supporting information that will assist projects in achieving compliance.
  • Sponsoring Authority – Title and contact details of the sponsor of the GP.
  • Subject Matter Experts (SME) – A list of those nominated personnel who are qualified, responsible and resourced for providing authoritative advice and guidance for Ensurance and Assurance activity to the project team, KSA Owner’s representative and Support Improvement Team Support Solutions Officers.

Points of Contact

KSA Owners representative

Title Scope Phone / Email
DES JSC TLS-Pol-PC KSA 2 Owner Rep

For all aspects of this KSA the initial POC is the SIT Lead.

Change History

Change History

Due to the significant number of changes contained within the SSE Version 5 update, ‘Change History’ will only reflect those amendments, inclusions or deletions which follow the launch of the website on 1st November 2008.

The SSE updated to Version 5.0.0 on 1st November 2008 following a full review of all documents and changes to a number of GPs. Individual document Change History pages will detail changes other than minor editorial amendments.

1 August 2010
Removal of ‘Support Solution Assurance Guidance’ paragraph.
Minor text change.
1 April 2010
Text changed to reflect that support assurance policy and guidance is now incorporated into JSP 899.
1 October 2009
Point of Contact changed.
1 July 2009
Support Solution Assurance Guidance paragraph added.
Point of Contact details amended.
1 May 2009
Minor text changes.
‘Support Improvement Team Officer’ changed to ‘Support Solutions Officer’.
IPT’ changed to ‘project team’.
1 April 2009
Title amended.
Minor text change.
‘Engagement’ changed to ‘Support Improvement’.
‘Representative’ added to KSA owner.
Change of Paragraph heading from ‘Ownership’ to ‘Responsibility’.
1 February 2009
Contact email updated.
1 November 2008
Major update.