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AOF Managing Quality

Policy, information and guidance on the Managing Quality aspects of UK MOD Defence Acquisition

version 8.0.17 - August 2010

Content

Quality Management Maturity Model

Background

The Quality Management Maturity Model (QMMM) is an organisational maturity matrix originally conceived by Philip B. Crosby (Quality Guru). The QMMM is used by a business or organisation as a benchmark of how mature their processes are, and how well they are embedded in their culture, with respect to service or product quality management.

Purpose

DQA Policy has developed a Quality Management Maturity Model [21KB DOC] to be used in support of the Project Review & Assurance initiative, as an aid to benchmarking.

Note: This QMMM is currently immature and subject to change.

Change History

Change History

Any future amendments to this guidance will be recorded here.

There are currently no amendments to report.